Returns

Instructions List for Returns

1. Click on the link to begin the return process.
2. Enter the email address used when ordering.
3. Check your email for a 6-digit code sent to you.
4. Enter the code in the form provided to continue.
5. You will now be taken to a page where you can see all your orders.
6. Click on the product you want to return.
7. Select the reason for the return and whether you want a refund or size exchange.
8. You will receive a QR code to use to complete the return, as well as further instructions within 72 hours.
9. Follow the instructions given to return the product.

Click here! to begin the return process.

Instruction list for Bytes

Start by reporting your return via our system Click here !

Enter which size or garment you would like to exchange for.

Once we have received your return, you will receive a code.

Use the code to place your order.

If you can't find your email or manage to log in to self-service

Please contact sayless.returer@hotmail.com for further assistance.

 

Right of withdrawal
As a private individual, you have the right to cancel a purchase within 14 calendar days of receipt of the goods under the Distance Contracts Act, which came into force on 2000-06-01. To request a right of withdrawal under the Distance Contracts Act, you contact us so we can see if you meet the conditions required to apply the right of withdrawal. If the goods have been used before, you cannot invoke the right of withdrawal. No right of withdrawal on special orders from the customer or if the seal has been removed. Please note that you must contact us clearly by email within 14 days of receiving your order to invoke the right of withdrawal. Returning goods that are returned with reference to the Distance Contracts Act is at the customer's expense, and the customer is charged the actual shipping cost according to the current shipping bill from Postnord. The Distance Contracts Act does not give the customer the right to request a refund of costs for transport & transaction costs or other services performed. The goods must also be returned well packaged.

Returns and refunds
In the event of a return, complaint or right of withdrawal, the customer is always responsible for the postage, unless otherwise agreed. The right of withdrawal cannot be invoked after these 14 days.
The refund will be processed as soon as the item has been received and approved at our discretion.

When paying with Klarna
If you pay with Klarna and make a return for a refund (not an exchange), a fee of SEK 50 will be added, in addition to the shipping and return shipping cost of SEK 98, to cover Klarna's transaction fee.

Thank you for following these instructions . If you have any further questions, please feel free to contact us .