Returns

Returns
In case of Return, complaint or right of withdrawal: The customer is always responsible for the postage in the event of a return, unless otherwise agreed. When returning, the item must be returned well packaged and sent to Sayless.

Also notify about the return tosayless.returer@hotmail.com clearly within 14 days from when the item has been delivered if you want to invoke the right of withdrawal. We process the refund as soon as the goods are at our disposal and approved at our discretion.

It is also not possible to invoke the right of withdrawal after these 14 days.

Right of withdrawal
As a private person, according to the Distance Contracts Act, which entered into force on 06/01/2000, you have the right to cancel a purchase within 14 calendar days of receiving the item. To request the right of withdrawal according to the Distance Contracts Act, contact us and we can see if you meet the conditions required to apply the right of withdrawal. If the product is used before, you cannot invoke the right of withdrawal. No right of withdrawal on special orders from the customer or if the sealing has been removed. Please note that you must contact us clearly by email within 14 days of receiving your order to invoke the right of withdrawal. Returning goods which are returned with reference to the Distance Contracts Act is at the customer's expense, and the customer is charged the actual shipping cost according to the current shipping note from Postnord. The Distance Contracts Act does not give the customer the right to request reimbursement of costs for transport & transaction costs or other services rendered. The product must also be returned well packaged.

To think about when returning!

1. Make sure all labels and tags are intact.
2. Package the item carefully for safe transport.
3. Ask the PostNord agent to scan the QR code to generate a waybill.
4. You have 7 days from the time you received the QR code to hand in the package.
5. Save the receipt until the return is completed.
6. When changing the size, please contact us in advance and we will help you further.

Thank you for following these instructions . If you have any further questions, please do not hesitate to contact us .